Terms and Conditions
Last Updated: 07/07/2024
Welcome to Cybersaam.com
By purchasing or downloading any product from our website, you agree to the following terms and conditions.
1. Digital Products
All our products are digital goods (such as PrestaShop, Shopify, or WordPress modules, plugins, or themes).
Once your payment is confirmed, your product is automatically delivered and available for download.
Because of the digital nature of our products, they cannot be returned, revoked, or “unused” after delivery.
2. Refund Policy
All sales are final.
We do not offer refunds or exchanges once the product has been delivered or downloaded.
Refunds are only considered if:
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The product was never delivered, or
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There is a major, unfixable technical issue caused by our code (and we fail to fix it within a reasonable time).
If you experience an issue, our support team is available to assist and fix the problem.
However, if you refuse to provide the necessary information (like website access or details required to investigate the issue), we cannot be held responsible.
3. Support
We offer free technical support for installation and bug fixing related to our modules.
Support is only available via the contact methods listed on our website and requires cooperation from the client.
4. Agreement
By completing your purchase, you acknowledge that you have read and agreed to these terms, including the no-refund policy on digital goods.